| Finding trusted care quickly | High | Clear booking updates, caregiver details, support | | Caregivers | Getting care jobs and fair pricing | High | Onboarding guidance, booking alerts, payment expectations | | Care recipients | Receiving safe and reliable care | Medium | Quality of care and caregiver suitability | | Admin team | Managing operations and safety | High | Verification workflow, issue tracking, booking visibility | | Product/design team | Building the MVP | High | Clear requirements and prioritised features | | Business owner | Launching a viable platform | High | Progress updates, risks, budget, and launch readiness | | | Supporting care delivery or referrals | Medium | Service model, trust framework, and partnership value |