If you need help with StoryMallow: Bedtime Stories ("the App"), contact us at:
When reporting a problem, please include your iPhone or iPad model, iOS version, App version, and a description of what happened. Do not send a child's personal information or confidential story content.
An internet connection is required to generate a new story. Stories already saved on your device can be opened without generating them again. On-device narration availability depends on the voices installed on your device.
Saved stories, favorites, reading progress, and preferences are stored locally on your device. The App currently has no user account or cloud story library.
Deleting the App may permanently remove this local data.
The story details you submit are sent to the App generation service and an AI service provider to create the story. Saved stories are stored locally after generation. On-device narration does not upload a story merely to read it aloud.
Do not include real names, schools, addresses, contact details, credentials, or other identifying or sensitive information.
The App may reject identifying information, unsafe requests, or themes that are not appropriate for a children's story. Remove personal details and rewrite the request as a safe, age-appropriate idea.