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Welcome to ThinkClear Support.

ThinkClear is a private, local‑first self‑reflection and cognitive journaling app designed to help you capture thoughts, understand patterns, and build clarity — without creating an account or storing your entries on a server.

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How We Can Help

Common topics we support include:

• Technical issues (crashes, performance, device compatibility)
• Subscription questions (plans, renewals, upgrades)
• Billing inquiries (charges, receipts, refunds guidance)
• Feature requests (ideas for improvements)
• Bug reports (steps to reproduce, screenshots, device details)
• General feedback (product suggestions and usability feedback)

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Response time: We typically respond within 3–4 working days.

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Contact Support

For the fastest help, email us with as much detail as possible:

• Email: [email protected]
• Recommended details to include:
  • Device model (e.g., iPhone 15)
  • iOS version
  • App version
  • What you expected to happen vs. what happened
  • Screenshots/screen recordings (if comfortable sharing)

Frequently Asked Questions (FAQ)

How do I restore purchases?

If you reinstalled the app or switched devices, you can restore purchases from within the app: