What we're actually trying to solve

Tahlia needs to be able to use Proloquo2Go on her own iPad so she can model AAC during Fletcher's sessions — but adding her to Apple Family Sharing isn't appropriate (it shares too much: purchases, billing, subscriptions). The goal is full app access on her device, using a license you already hold or can easily extend.


A few different approaches

1. AssistiveWare Hub — Communication Partner access

AssistiveWare's Hub system lets you add caregivers and educators as communication partners linked to Fletcher's profile. Depending on the subscription tier you're on, this may grant Tahlia full app access on her own device under your account — without any Apple Family involvement. Worth checking your Hub account settings first before doing anything else.

2. Contact AssistiveWare directly

This is the most likely to actually work. AssistiveWare knows their app is used by NDIS-funded support teams across Australia. They have a history of offering free or heavily discounted "communication partner" licenses for support workers. One email explaining the situation (NDIS-funded support worker, 3hrs/wk, needs the app for AAC modelling) may solve this completely.

3. NDIS funding for a second license

Proloquo2Go for a support worker directly supporting Fletcher's AAC use is arguably "reasonable and necessary" under Capacity Building — Communication. If the Change of Circumstances comes through or at the next plan meeting, requesting a second license for Tahlia is worth adding to the list.

4. App Store sign-in for just the Store (not iCloud)

On Tahlia's iPad, she can sign into a different Apple ID only for the App Store (Settings → [her name] → Media & Purchases → View Account → Sign Out, then sign in with your App Store Apple ID). Her iCloud stays as hers — only app downloads use your account. This is technically within Apple's framework and doesn't require Family Sharing. Slightly fiddly to set up, and Tahlia needs to be comfortable with the change.


Stepping it out (recommended: start with Hub, then contact AssistiveWare)

  1. Open Proloquo2Go on your iPad → log into the AssistiveWare Hub (or go to assistiveware.com/hub)
  2. Look for "Invite communication partner" or "Add caregiver" — enter Tahlia's email
  3. See what access level that gives her (some tiers include app download, some are edit-only)
  4. If Hub doesn't give full app access → email AssistiveWare support explaining you're an NDIS family in Australia, Tahlia is a funded support worker, and you need her to have the app for modelling during sessions. Ask specifically about a "communication partner" or "caregiver" license
  5. While you wait for their reply — Tahlia uses Fletcher's iPad during sessions (it's already there)
  6. If AssistiveWare comes back with a paid option → note the cost and add it to the CoC submission or next plan meeting as an NDIS line item