For help with TimeColorCue, email [email protected]. Please include your device model, operating system version, app version, and a short description of the issue. Do not include passwords, payment card numbers, or other sensitive information.
My purchase is not unlocked.
Open TimeColorCue, go to Settings, and choose Restore Purchases. Make sure the device is signed in to the same Apple ID or Google Play account used for the purchase.
What does the premium purchase include?
The lifetime purchase unlocks the timecolorcue_unlimited entitlement. It is a one-time, non-consumable purchase and does not renew automatically.
How is photo access handled?
Photos are used locally on your device to select backgrounds. TimeColorCue does not upload your photo library to our servers.
How can I request data deletion or privacy help?
Email [email protected] with the subject “TimeColorCue privacy request”. The app has no account sign-in; we will respond with the steps needed for the specific request.
How do I report a bug or request a feature?
Email support with “TimeColorCue bug” or “TimeColorCue feature request” in the subject. Screenshots and logs are optional; remove personal information before sending.
TimeColorCue is provided for supported iOS and Android devices. Availability of purchases, StoreKit/Google Play billing, and review prompts depends on the platform and region.
Last updated: 2026-09-23