Thank you for using Aurora Watermark Camera. If you encounter any issues while using the app, you can get help via the following methods:

Subscription & Pricing

• Membership Name: Aurora VIP Weekly Membership • Subscription Price: $5.99 per week (Prices may vary by country/region as displayed in the App Store; the in-app display may show ¥65.00/week) • 3-day free trial for new users; the subscription will automatically renew weekly unless cancelled after the trial ends. • Manage/Cancel Subscription: Go to iPhone "Settings → Apple ID → Subscriptions," select this app's subscription to manage or cancel it. • Restore Purchase: Tap "Restore Purchase" on the app's membership page; ensure you have a stable internet connection and are using the same Apple ID.

FAQ

1. Unable to take photos / Black screen Please enable camera permissions for this app in your system settings and ensure the camera is not being used by another app.
2. Watermark missing address / coordinates Please enable location permissions ("While Using the App") and try to use the app outdoors or in an area with good signal reception.
3. Unable to save to Photo Library Saving to the system Photo Library is a premium feature; please ensure you have an active membership and have granted photo library write permissions.
4. Membership purchased but not active Please ensure you are logged in with the correct Apple ID, then tap "Restore Purchase" on the membership page while maintaining a stable internet connection.
5. How to cancel subscription to avoid further charges Please cancel via your system's subscription management settings at least 24 hours before the trial ends or the renewal date. After cancellation, you can usually continue using the service until the end of the current billing cycle.

Contact Support

Email: [email protected]

Please include the following details in your email to help us assist you faster: device model, iOS version, app version, screenshots of the issue, and steps to reproduce it.

We will review and reply as soon as possible.

Related Links

For the Privacy Policy and User Agreement, please check the "Settings" section within the app or the web links configured during the app's release (the content matches Sections 2 and 3 of this document). ---

V. Quick Copy (Pricing Details Only)

If you only need to paste the short subscription description, you can use this:

Aurora VIP Weekly Membership: New users get a 3-day free trial; thereafter, it automatically renews at $5.99 per week. Prices vary by country/region as displayed in the App Store (e.g., it may show as approximately ¥65.00/week). You can cancel at any time via "Settings → Apple ID → Subscriptions." For inquiries, please contact: [email protected]