What is Timezone Adaptation?

This feature enables countdown timer end times to automatically adjust based on the viewer's timezone. End time converts to the contact's timezone for emails, ensuring that whether a user is in India or the US, they see the timer conclude at the correct local moment.

How Timezone Logic Works

The system implements a hierarchical approach that differs depending on deployment context—emails utilize contact-level data, while funnels and websites employ real-time visitor context.

Timezone Adaptation Order

For Emails:

• If a contact's timezone is set, the end time converts accordingly
• If not set, the system reverts to the original timezone selected when creating the timer

For Funnels & Websites:

• Timers adapt using IP-detected timezone detection
• If detection fails, the creator's selected timezone serves as fallback
• Note: Dynamic timers redirected via email follow email logic

How Will This Work?

Users select an end date and time, then check a new "Adapt to Contact Time Zone" option. The system automatically applies appropriate logic, with the selected timezone acting as fallback for contacts lacking timezone data.

Frequently Asked Questions

Key points include: contacts without timezone information default to the creation setting timezone; recurring timers adapt start times locally while auto-calculating end times; and timezone selection remains visible for clarity on fallback behavior.