Trigger links redirect users to specific pages after clicking links in SMS, Email, GMB, FB/IG DMs, and WhatsApp. When clicked, the system records the action in the contact's activity timeline and triggers pre-defined workflow actions.
Supported Channels: SMS, Email, GMB, and FB/IG/WhatsApp DMs ONLY
Dynamic URL Updates: Reuse email templates with updated promotion URLs through custom values without manual link changes.
Workflow Automation: Set up responsive workflows triggered by link clicks, such as appointment confirmations or survey requests.
Unsubscribe Management: Implement channel-specific unsubscribe links for SMS, Email, GMB, and social platforms to ensure compliance.
Brand Customization: Configure your API domain to display agency branding within trigger links.
Activity Tracking: Monitor contact engagement and campaign effectiveness through click records in activity timelines.
Educational Resources: Embed links to tutorials and articles with automated follow-up actions.
Event Management: Use trigger links for RSVP confirmation and automated event detail distribution.
Product Personalization: Create dynamic links leading to personalized recommendations with automated tailoring processes.
Update custom value URLs to dynamically change promotion links without retroactive effects on previous campaigns.
Utilize wait actions within workflows to trigger subsequent steps based on trigger link clicks.
Set up unsubscribe options across communication channels. Note: SMS carriers have prebuilt opt-out keywords including STOP, STOPALL, and UNSUBSCRIBE, with Start for re-opting in.