Having issues syncing a channel on your device? Here's how to fix common problems.

Sync finished with errors

What happens: after syncing, you see "Sync finished with errors."

Possible causes:

1. Internet connection dropped during sync — check your connection and sync again.
2. Unsupported ZIP files — ZIP files on the channel can cause sync errors. Make sure they are HTML5 widgets (they should contain an index.html).

Sync does not complete

What happens: the sync never ends and you're stuck on the same screen.

Possible causes:

1. Slow internet — the sync may take longer; wait a few minutes to check for progress.
2. Corrupted files — in older Scaura versions, corrupted files can hang the sync. Make sure you have the latest version installed.

Still need help? Contact [email protected].