At URALE, we want organizing your digital content to be a simple, clean, and frictionless experience. If you have any questions, encounter a technical issue, or want to share a feature suggestion, we are here to listen.
Frequently Asked Questions:
- How does my data persistence work? URALE saves your links and folders locally and securely on your device, ensuring you always have instant access, even when offline.
- I purchased URALE Premium but it’s not activating, what should I do? If you reinstalled the app or switched devices, simply open the premium paywall and tap the "Restore Purchases" button. The system will instantly validate your Apple ID for free.
- How does clipboard detection work? When you open URALE, the app locally checks if you have a URL copied to your iPhone's native clipboard. If a valid link is found, a top banner will appear allowing you to save it with a single tap. Your privacy is paramount: URALE never sends your clipboard data to any external servers.
Get in touch with us:
If your issue persists or you have a feedback suggestion, please send us an email detailing your case (if possible, include your iPhone model and iOS version):
📧 Support Email: [email protected]
We reply to all inquiries within 24 to 48 hours.