This support article explains the pre-configured phone system settings applied to newly created sub-accounts, allowing agencies to streamline setup while maintaining flexibility for customization.
1. Automatically Link Phone System (Enabled by Default)
"This setting ensures that new sub-accounts are automatically connected to the phone system." This eliminates manual configuration and provides instant access to messaging and voice services.
2. Allow Sub-Account Users to Submit A2P Registration if Re-Billing is Disabled (Optional)
Sub-accounts typically require re-billing to be enabled for A2P registration submission. Activating this optional setting permits users to submit registration regardless of re-billing status.
3. Automatically Enable Number Intelligence (Optional)
This feature provides three capabilities: "Validating numbers before sending the first SMS," "Detecting incoming spam calls," and "Looking up the names of unknown callers before answering."
4. Messaging Limit (Configurable)
"The Messaging Limit applies to all newly created sub-accounts." The default setting is Messaging Ramp, which administrators can adjust based on operational needs.
Users access these preferences through their Agency Account → Settings → Phone Integration → Account Creation tab, where they can modify any settings to suit their requirements.