If you need to update any of your payment information (bank, tax or superannuation details), please log in to Rosterfy and follow the below instructions.

We only require your profile information once you have submitted an event application and are hired. You will be prompted to complete your profile during the onboarding (i.e. Role Offer) process.

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Please note that you may be blocked from updating your profile if you have worked with us/completed a Role Offer since 1 July 2026. If you are having trouble updating your profile - reach out to us via email.

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1. Navigate to 'My Profile' on the menu bar

   

2. Once in the 'My Profile' tab, click on 'Payment Information’

1. You will now be able to see different subheadings (Bank Details, Tax Details, Superannuation Details) where you can update this information. If Rosterfy doesn't let you update this information (i.e. the text is greyed out), please email us your details and we will update it for you.