User Flow

User flow (1).pdf

User Persona 1 (Male)

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Tunde Adebayo (34)

Location: Ilorin, Kwara State

Occupation: Phone repair technician & accessories seller

Income Type: Daily cash flow, unstable

Tech Comfort: Medium (Android smartphone, WhatsApp, Facebook)

Goals: Acquire household essentials without heavy cash outflow, convert idle inventory into useful value, maintain steady income despite fluctuating customer demand. Pain Points: Customers often delay payments due to cash scarcity, excess phone accessories sit unsold for weeks, needs food items and transport support but lacks liquidity. Current Behavior: Trades informally with known customers, relies on cash sales and occasional favors, loses value when stock remains idle How the Platform Helps: Lists phone accessories and repair services with market value, earns credits for completed trades, uses credits to obtain food items, fuel, or services, builds trust through ratings and trade history

User Persona 2 (Female)

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Aisha Sule (29)

Location: Ilorin, Kwara State

Occupation: Seamstress & ready-to-wear seller

Income Type: Project-based, irregular

Tech Comfort: High (Instagram, WhatsApp Business, mobile apps)

Goals: Access essential goods without cash stress, keep business running during slow sales periods, reach new customers beyond her immediate network. Pain Points: Rising cost of food and fabric, clients want discounts or delayed payment, traditional trade feels risky and unfair. Current Behavior: Accepts partial payments or favors, relies on referrals and social media sales, sometimes pauses work due to lack of cash for supplies. How the Platform Helps: Trades sewing services for groceries or fabrics via credits, avoids unequal trades through clear value mapping, gains visibility and trust through verified trades, maintains productivity even when cash is scarce.