1. 🧓 Ramesh Sharma – Diabetic Patient

• Age: 63
• Location: Gaya, Bihar
• Tech Skills: Uses WhatsApp & YouTube
• Pain Point: Struggles to manage meds, doesn’t fully understand prescriptions
• Goal: Stay out of the hospital and remain independent

2. 👩 Shalini Sharma – Daughter & Remote Caregiver

• Age: 34
• Location: Delhi (visits monthly)
• Occupation: IT Professional
• Pain Point: Worried about father’s health, lacks visibility into daily routine
• Goal: Ensure father takes medication & follows appointments