Dr Janett Adler FRSA

User Research Lead | Complex Services & Human-Centred Systems

I’m a User Research Lead working across complex, high-stakes environments where research must inform real decisions, not just artefacts.

My experience spans defence, government and industry, with a focus on ethical, inclusive research and strong collaboration across design, technology and delivery.

Selected case studies demonstrating research leadership.

Scenario-Based Research to Support Public Beta Readiness in a Secure Public-Sector Service

Private beta research, multidisciplinary workshops, prioritisation and backlog impact

Supporting Alpha Assessment Through User Research in a Secure Public-Sector Context

Iterative research cycles, accessibility inclusion and evidence for GDS alpha assessment

Shaping Ethical and User-Centred Approaches to AI-supported Matching Technologies

Strategic research, ethics and senior decision-making in a regulated environment

Improving International Data Exchange Through User Research

International collaboration, comparative research and service improvement