Vital Wave Privacy Notice

Last reviewed date: October 11th 2026

This Privacy Notice describes how Vital Wave may collect, use, disclose, and protect personal information. Review and customize the bracketed items and conditional language to match your actual practices before publishing.

1. About This Privacy Notice

This Privacy Notice explains how Vital Wave (“Vital Wave,” “we,” “us,” or “our”) may collect, use, disclose, and protect personal information when you visit our website, register for or participate in a service, contact us, or otherwise interact with us.

This draft should be customized to reflect Vital Wave’s actual website, booking, payment, email, video, and intake tools before publication. It is not a statement that any particular technology or practice is used unless that practice is accurate for Vital Wave.

2. Information We May Collect

Contact and account information, such as your name, email address, telephone number, mailing address, and communication preferences.

Registration and transaction information, such as the service or event you register for, booking details, attendance, payment status, billing details handled by the relevant payment provider, and purchase or refund history. Payment card information may be processed by a third-party payment provider rather than stored by Vital Wave; confirm this against your actual payment setup.

Health, safety, and participation information you choose or are asked to provide, such as health screening responses, relevant limitations, emergency contact information, accessibility needs, and information about how you respond during a session. Please provide only information reasonably needed for participation, safety, or service delivery.

Communications and feedback, such as emails, messages, survey responses, testimonials, or questions you send us.

Photos, audio, video, likeness, voice, or testimonials if captured and used with any consent or authorization required by law and our practices.

Website and technical information that may be collected by the website or tools you use, such as IP address, browser or device information, pages visited, and cookie or analytics data. This applies only to the extent these tools are enabled on our website.

3. How We May Use Information

We may use personal information to process registrations and payments; deliver services; send confirmations, reminders, schedule changes, and service-related communications; review participation screening information and support safety; respond to questions; administer programs and events; maintain business records; improve our services; manage feedback and complaints; send marketing communications where permitted; publish photos, recordings, or testimonials when properly authorized; protect participants, Vital Wave, and others; and comply with legal obligations or enforce applicable terms.

We will seek consent where required by law and will not treat participation alone as consent to use an identifiable image, voice, or testimonial for marketing.

4. How We May Share Information

We may share information with service providers that help us operate our business, such as booking, payment processing, website hosting, email, video-conferencing, form, survey, or customer-support providers, but only as appropriate for their role and subject to applicable requirements.

We may disclose information when you authorize us to do so, when necessary to provide a service you request, when we reasonably believe disclosure is needed to address an emergency or protect safety, when required or permitted by law, or in connection with a business transaction where legally permitted.

For corporate wellness services, we may share information with the contracting organization as described in the applicable agreement or disclosed at registration. We will not disclose identifiable individual participant information to an employer except as permitted by applicable law, authorized by the participant, or otherwise agreed in writing.