The Voice AI Chat Widget enables website visitors to have real-time conversations with an AI agent through their browser microphone, eliminating the need for phone calls or app downloads.

Key Features:

Core Functionality:

The widget delivers human-like voice interactions directly in Scalendo Chat Widget without requiring external setup. Conversations stream through WebRTC technology, creating a friction-free, voice-first experience.

Main Benefits:

• Instant engagement without dialing
• Natural speech interaction for higher conversion rates
• Customizable agent names for branding
• Built-in security features

Technical Specifications:

• Up to 100 Voice AI agents per account
• Maximum 20 concurrent calls per widget location
• Browser-based (iOS 16+ Safari, Chrome, Edge)
• reCAPTCHA protection activates after 10 connect/disconnect attempts within 60 seconds

Important Limitations:

• Currently available only in Labs (requires agency enablement)
• Call transfer not yet supported during beta
• Dedicated voice-only widget type (text and voice cannot coexist in one widget)
• Audio streams only; recording is disabled for privacy compliance

Setup Process: