Scalendo's Voice AI Chat Widget enables website visitors to have live, browser-based voice conversations with an AI agent through WebRTC technology.

Key Features

• Zero-friction engagement: Visitors initiate voice calls directly in the chat widget
• Browser-based: Works on Safari (iOS 16+), Chrome, and Edge with microphone access
• Brandable agent: Customize the AI agent's display name for brand consistency
• Built-in security: Includes reCAPTCHA protection and displays a call-recording notice
• Concurrent limit: Supports up to 20 simultaneous calls per location; can create up to 100 Voice AI agents

Setup Process

Navigate to Sites → Chat Widget → New → Voice AI, copy the provided script, and embed it in your website's <head> or footer section (or use platform-specific embedding tools for Wix, Shopify, Squarespace).

Current Limitations

This feature is in Labs and requires agency enablement for sub-accounts. Call transfer is not yet supported while in beta.