Scalendo provides Voice AI Public APIs enabling programmatic management of agents and actions, call log retrieval, and webhook integration. The platform allows developers to extend Voice AI beyond UI controls into custom applications.

Key Capabilities:

The APIs support three primary functions:

1. Call Log APIs: Access call data with filtering by agent, contact, and date range; retrieve individual call details including transcripts
2. Agents APIs: Create, list, read, update, and delete Voice AI agent configurations across locations
3. Actions APIs: Define and manage agent behaviors such as webhook invocation, data retrieval, and result posting

Main Benefits:

The documentation emphasizes that these APIs provide data access for reporting, workflow integration for automation, and overall extensibility to make Voice AI buildable rather than just usable.

Important Note:

The FAQ clarifies that voice management through API is limited to retrieving available voices; voice configuration currently requires UI access. Users must have appropriate Scalendo permissions to access these resources, and the official API documentation should be consulted for current endpoints and schemas.