The AI Translate action is a workflow feature that allows you to translate any given text from one language to another. It enables automated multilingual communications by translating incoming messages and using the translated text in subsequent actions like emails or SMS messages.

How to Set Up the AI Translate Workflow Action

Step 1: Add the Translate Content Action

Search for Translate in the workflow actions menu and add it at the desired point in your workflow.

Step 2: Configure Settings

1. Action name: Provide a descriptive name for the action
2. Select the 'From' Language: Specify the source language (e.g., English)
3. Select the 'To' Language: Specify the target language (e.g., French)
4. Input Text: Enter content directly or use custom variables and dynamic data from contact profiles or previous workflow steps

Click Save Action to complete setup.

Using the Output

After configuration, the translated text becomes available as a custom variable for use in subsequent workflow actions.

Example Use Case

A workflow triggered by contact creation translates a welcome message from English to French, then sends the translated version via email to French-speaking contacts.