This article explains how to configure email event triggers (Clicked/Opened) within Scalendo workflows.
Step 1: Access your workflow and select the initial trigger, then search for "email"
Step 2: Choose "Email Events" from the dropdown menu
Step 3: Click the "Add filters" option
Step 4: Select "Email Events" from filter options, then choose "Event"
Step 5: Select your desired action—either "Clicked" or "Opened"
Once completed, your new trigger will be active in your workflow.
The article emphasizes: "For accurate tracking and to maintain a strong sender reputation, ensure that Open and Click events are enabled for your sending domain." This engagement data helps mailbox providers assess deliverability.
The article references several related topics including email deliverability best practices and other workflow actions (Create Contact, Goal Event, Wait, etc.).
Last Updated: September 21, 2025