Internal notifications are automated alerts sent to selected users, roles, or teams within your Scalendo account. These notifications are triggered by specific workflow conditions and ensure team members receive timely updates directly within their preferred communication channel.
What Internal Notifications Are: Internal notifications are automated alerts sent to selected users, roles, or teams within your Scalendo account triggered by workflow conditions.
Real-time updates on critical events
Multi-channel delivery (email, in-app, SMS, WhatsApp)
Role-based and team targeting
Customizable content with dynamic fields
The article walks through accessing the Automation tab, creating workflows, and selecting the Send Internal Notification action. Users then configure:
Email: Includes from name/address, recipient types, CC/BCC options, subject line, templates, and attachments.
In-App: Delivers notifications via Scalendo's bell icon with customizable title and message.
SMS: Sends text alerts with template and custom message options.
WhatsApp: Uses approved templates for chat-style messaging.
Rate limit of 500 notifications per user every 5 minutes