This trigger initiates workflows automatically when an SMS fails to deliver and returns a specific error code, helping users manage undelivered messages and improve delivery rates.

Trigger Name

Messaging Error - SMS

Trigger Description

The trigger activates workflows based on errors from undelivered messages, allowing users to take relevant measures to clean the contact list eventually improving the delivery rate.

Configuration Steps

1. Select the trigger from the dropdown
2. Provide a descriptive name for easy identification
3. Add filters for specific error codes

Error Codes Reference

The system recognizes 25 error codes, including:

30007: Carrier Violation

30034: A2P Registration Pending

30032: Toll Free Number not Verified

30005: User Inactive/Number doesn't exist

30004: Do Not Disturb enabled

21610: User opted out (replied STOP)

21211: Invalid 'To' Phone Number

30037: Outbound Messaging Disabled

Example Use Case