Need help with Zawaj? You're in the right place.

Contact Us

Email: [email protected]

We aim to respond to all support requests as quickly as possible. When you email us, it helps to include:

• The email or phone number your Zawaj account is registered with
• Whether you're on iPhone (iOS) or Android
• A short description of the issue, and a screenshot if relevant

Frequently Asked Questions

How do I delete my account?

Go to Menu → Settings → Delete Account inside the app. You'll see a summary of what gets removed before you confirm — this action is permanent and cannot be undone.

Important: deleting your account does not automatically cancel an active Zawaj Gold subscription, since your subscription is billed through Apple or Google, separately from your Zawaj profile. To stop being charged, cancel your subscription directly:

• iPhone: Settings app → your name → Subscriptions → Zawaj → Cancel Subscription
• Android: Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → Zawaj → Cancel

How do I cancel or manage my Zawaj Gold subscription?

Subscriptions are managed entirely through Apple or Google, not inside Zawaj:

• iPhone: Settings → [your name] → Subscriptions
• Android: Play Store → Profile icon → Payments & subscriptions → Subscriptions

I was charged but don't have Zawaj Gold — what happened?

This is usually a temporary sync delay. Try closing and reopening the app first. If it's still not reflected after a few minutes, email us with your purchase receipt/date and we'll look into it.

How do I report a profile, message, or piece of content?