1) Introduction

This Privacy Policy explains how GREEN RIDES SERVICES PRIVATE LIMITED ("Company", "we", "us", "our") collects, uses, shares, and protects personal data when you use the Zivv mobile application, website (if any), and related services (collectively, the "Services").

By using the Services, you agree to this Privacy Policy.

2) What We Collect

Depending on how you use Zivv, we may collect the following categories of information.

A) Information you provide

• Account information (e.g., name, phone number, email)
• Profile details you choose to add
• Support communications (e.g., messages, complaint details)
• Verification information (if required), such as government ID details (as permitted by law)

B) Information collected automatically

• Device information (device model, OS version, app version)
• App activity and usage data (screens/events, timestamps)
• Log data (IP address, crash logs, diagnostic logs)
• Cookies/SDK identifiers (if applicable)

C) Location information

• Precise location (GPS) when you book or take a ride (with your permission)
• Approximate location derived from IP or device settings

D) Trip and transaction information

• Ride requests, pickup/drop locations, routes, ride timestamps