This article is for all GamsGo buyers and explains the inspection process, confirming receipt and automatic completion, feedback, what to do when a seller cannot complete an Order, and the Issue resolution process when a problem is found during inspection in detail.

1. Inspection Process

After delivery, complete the following checks before using the purchase:

1.1 Digital Subscription / Game Accounts

1. Check that the credentials are complete (email + password / invitation link).
2. Sign in with the provided account: confirm that you can sign in successfully and whether two-step verification is still required.
3. Check the contents of the Offer: the subscription is active / account items match the description / the service is available in your region.
4. For a family group → accept the invitation and check the subscription status.

1.2 Top Ups / Gift Cards

1. For Top Ups, check the delivery confirmation and any changes to the account balance.
2. For a redemption code, confirm that redemption succeeds and that the denomination is correct.

1.3 Game Items / Game Coins

1. Check whether the items / currency have arrived in the game.
2. Keep a screen recording of the delivery process, if available.

2. Confirm Receipt and Automatic Completion

2.1 What Confirm Receipt Means

• It indicates that the buyer has received and successfully inspected the delivery, and the Order moves to Completed status.
• The seller's payout enters the holding / warranty settlement period.
• The Warranty Period begins after Confirm Receipt (for Digital Subscription / Game Accounts).

2.2 When to Select Confirm Receipt