App Support / 應用程式支援


聯絡我們 Contact Us

如有任何問題、功能建議或錯誤回報,歡迎透過以下方式聯絡:

For questions, feature requests, or bug reports, please contact us at:

📧 [email protected]

We typically respond within 1–2 business days. 我們通常會在 1–2 個工作天內回覆。


常見問題 FAQ

🔑 忘記 PIN 碼怎麼辦?

PIN 碼儲存在您的裝置本機。若忘記 PIN 碼,目前需刪除並重新安裝 App,資料將會清空。建議在設定時記錄您的 PIN 碼。

Forgot your PIN? The PIN is stored locally on your device. If forgotten, you will need to delete and reinstall the app (this clears all data). Please keep a record of your PIN when setting it up.


➕ 如何新增孩子?

進入家長模式(輸入 PIN 碼)後,切換至「孩子」分頁,點選右上角的 按鈕即可新增。

How to add a child? Enter parent mode (enter your PIN), switch to the Children tab, then tap the button in the top-right corner.


⏱ 快速新增預設是什麼?

快速新增預設讓您一鍵儲存常用的時間數值(例如:+30 分鐘),方便快速記錄。可在家長模式的「新增時間」分頁中管理。

What are Quick Add Presets? Quick Add Presets let you save commonly used time amounts (e.g., +30 minutes) for one-tap entry. Manage them in the Add Time tab within parent mode.