✅ Payment successful, but membership hasn’t activated?
- Make sure you’re connected to the internet. Check that WLAN and cellular data are enabled for the app under “Phone > Settings > [app]”.
- Check the billing details for your payment method to confirm that the charge went through.
- On the Membership Purchase screen, tap “Restore Purchases” at the bottom. This only refreshes your purchase status; it won’t charge you again.
- Network delays may mean your membership doesn’t appear right away after a successful purchase. Check again later or restart the app.
- Purchases are linked to your Apple ID. Make sure you’re using the same Apple ID you used to make the purchase. If you’ve switched accounts, switch back to the purchasing account.
Guide
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