Need help? We're here for you! Find answers to common questions or contact our support team.
Email Support: [email protected]
If you're experiencing issues with the app, subscription, account access, or have questions, please email us and we'll get back to you within 24-48 hours.
Q: I can't sign in to my account. What should I do? A: Try resetting your password using the "Forgot Password" link on the sign-in screen. If you signed in with Google or Apple, make sure you're using the same account. If issues persist, contact support.
Q: Can I change my email address? A: Currently, we do not support changing emails, but you can always delete your current account and sign up with a new one.
Q: How do I cancel my subscription? A: You can manage your subscription directly through Apple:
Q: Will I get a refund if I cancel? A: Refund requests are handled by Apple. You can request a refund through Apple Support or the App Store receipt email. We can help guide you through the process.
Q: I was charged but didn't subscribe. What happened? A: Please contact us immediately with your Apple receipt, and we'll investigate the issue.
Q: How do I track my daily hygiene tasks? A: Open the app and you'll see your daily routine organized by morning, afternoon, and night. Tap on any task to start tracking your progress.
Q: Do I need internet connection to use the app? A: The app requires an internet connection for account synchronization and subscription verification. Some features may work offline.