Need Help?

We're here to help! If you have questions, feedback, or need assistance with Mimo & Me, please reach out to us.

Email: [email protected]

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I use the app?

Mimo & Me provides step-by-step guided activities for children ages 2-8. Browse activities on the Home tab, tap any activity, and follow the instructions together with your child.

Is the app free?

Yes! You can enjoy 3 free activities every day. For unlimited access, you can upgrade to Mimo & Me Premium.

How do I manage my subscription?

Go to your device's Settings > Apple ID > Subscriptions. From there you can view, change, or cancel your Mimo & Me subscription.

How do I cancel my subscription?

Open Settings on your iPhone or iPad, tap your Apple ID at the top, then tap Subscriptions. Find Mimo & Me and tap Cancel Subscription. You will retain access until the end of your current billing period.

How do I restore my purchase?

Open Mimo & Me, go to Profile > Premium, and tap "Restore Purchases". Your subscription will be restored automatically if it is active on your Apple ID.

Is the app safe for children?

Absolutely. Mimo & Me is designed specifically for kids and listed in the Apple App Store Kids category. The app contains no ads, no social features, and no way for children to contact strangers. A parental gate protects purchases and external links.

What languages are supported?

Mimo & Me is available in English, Turkish, Spanish, and Portuguese (Brazil).

Can I use the app offline?