Welcome to the official support page for Tecton! We're here to help you get the most out of your geology adventure. If you have a question or are running into an issue, you've come to the right place.
How do I unlock new volcanoes?
New volcanoes are unlocked by completing all the mini-games for the previous volcano. For example, to unlock Mount St. Helens, you must successfully complete the Quiz, Match, and Builder mini-games for Mount Vesuvius.
I've completed a mini-game, but it's not marked as complete. What should I do?
Game completion is registered the moment the "Completion" screen appears. If you believe a game was completed but isn't being marked correctly, please try the following:
Ensure you have a stable internet connection.
Close and restart the Tecton app.
If the issue persists, please use the contact information below to let us know.
How do I view the 3D models of the volcanoes?
The interactive 3D model for each volcano is a special reward! You can unlock it by earning the "Master" achievement for that volcano. Once you've completed all three mini-games and unlocked the achievement, follow these steps:
Go to the Achievements tab from the main dashboard.
Tap on the "Master" badge for the volcano you've completed.
The detailed 3D model will appear, ready for you to explore!
How do I manage notifications?
You can manage your notification preferences at any time by going to the Settings screen, which is accessible from the Achievements tab. There, you can enable or disable all notifications for Tecton. If you have previously denied permission, you may need to go to your device's Settings > Notifications > Tecton to enable them.