SUPERCOPY Technical Support

Thank you for using SUPERCOPY! We’re committed to providing you with the best experience. If you encounter any issues, please refer to the support resources below.

Email: [email protected]

📧 Contact Us

Technical Support Email: [email protected]

We promise to respond within 24-48 hours.

❓ Frequently Asked Questions (FAQ)

1. How do I enable the SUPERCOPY keyboard?

Steps:

1. Open iOS Settings
2. Go to General → Keyboard → Keyboards
3. Tap “Add New Keyboard”
4. Select “SUPERCOPY Keyboard”
5. Go back to the keyboard list and tap “SUPERCOPY Keyboard”
6. Enable “Allow Full Access” (required for copy functionality)

2. Why isn’t the keyboard copying content?

Solutions:

• Ensure “Allow Full Access” is enabled for the keyboard in iOS Settings
• Check if there are pinned items in the main app
• Try removing and re-adding the keyboard

3. How do I add new content?

Method:

1. Tap the “+” button in the bottom-right corner of the main app
2. Enter a title and content
3. Select a type (Identity, Snippet, Link, or Custom Tag)
4. Tap “Save”

4. How do I display my content on the keyboard?

Steps:

1. Find the item you want to display in the main app
2. Swipe left on the item row
3. Tap the “Pin” button (⭐️ icon)
4. Pinned items will automatically sync to the keyboard

5. How do I use custom tags?

Instructions:

1. When creating a new item, select type “Custom”
2. Enter a custom tag name (e.g., “Work”, “Personal”, etc.)
3. After saving, you can filter by tag on the keyboard

6. Is my data synced to the cloud?