Thank you for using Clock In! We are here to help you manage your work hours efficiently. If you encounter any issues or have questions, please refer to the information below.
1. Frequently Asked Questions (FAQ)
- Q: Why is my location not being verified?
- A: Please ensure that Location Services are enabled on your iPhone. Go to [Settings] > [Privacy & Security] > [Location Services] and make sure Clock In is set to "While Using the App."
- Q: The 'Clock In' button is disabled.
- A: Check if you are within the designated work radius (e.g., 100m). GPS signals may be weaker indoors; try moving closer to a window and refreshing your location.
2. Technical Support & Contact Us
If your issue is not resolved, please contact us through the following channels. We typically respond within 24 hours on business days.
- Email Support:
[email protected]
- Customer Service Hours: Monday – Friday, 09:00 AM – 06:00 PM (KST/Your Timezone)
3. Legal Information