Need a hand with Buttr? We're happy to help.
Contact
Email [email protected] and we'll get back to you, usually within a couple of business days. It helps to include:
- Your device and iOS version (e.g., iPhone 15, iOS 18)
- A short description of the issue, and a screenshot if you can
Common questions
- Importing recipes. Buttr works with recipe links, TikTok / Instagram Reels / YouTube videos, pasted text, and photos of recipes. If an import doesn't work, paste the recipe text or try the original source link.
- Buttr Plus. Subscriptions are billed through your Apple ID. To view, change, or cancel, go to Settings → [your name] → Subscriptions, or tap Manage subscription in the app.
- Restoring a purchase. Reinstalled or switched devices? Open the paywall and tap Restore Purchases.
- Your recipes. Sign in to sync your library across devices — signing in on a new device restores your saved recipes.
- Deleting your account. Permanently delete your account and all its data from Profile → Delete account.
Privacy
See our Privacy Policy: https://app.notion.com/p/Buttr-Privacy-Policy-38d0135234b780af8171f49070d19332?source=copy_link