ITSM built for tomorrow.

Skillset is a collaborative workspace with all of a company's IT context, where technicians and AI agents work side by side. Agents resolve requests, copilot technicians, and keep knowledge up-to-date as tickets close.

Today's ticketing systems and knowledge bases were designed for humans clicking buttons in 2010, not for teams that work alongside AI. So we're building what comes next, starting with IT: co-resolving tickets, managing knowledge, and automating the routine. Every back-office function runs on the same kind of work. We have a unique opportunity to redefine how companies run it.

This is one of the most interesting infrastructure problems of the next decade, and the window to define the category is now. We're in market with customers, growing fast, and backed by Gradient Ventures, First Harmonic, and Lombardstreet Ventures.

How we work

• In person, San Francisco. We move fastest in the same room.
• Ship weekly. Production every week, feedback loops in hours, not sprints.
• High ownership. You make the calls instead of inheriting them. Decisions made in the next twelve months define the product five years from now.
• AI-native. We use coding agents aggressively and keep pushing the frontier of what a small team can do.
• Serious work, not serious people. We take the work seriously without taking ourselves too seriously.

Open roles

Founding Engineer (Full Stack)

Founding Engineer (Product)

Software Engineer Intern

How we hire

We respect your time. The process is fast: a 30-minute screen, a 45-minute behavioral / fit interview, a paid work trial (1–2 working days), then references and offer. For internships, the work trial is replaced by a technical interview.

Don't check every box? Apply anyway. The strongest candidates we've talked to so far have all been missing something on paper. If the work sounds like the work you want to do, we want to hear from you.

To apply: email [email protected] with your resume (or LinkedIn/GitHub) and a few lines on what you've built.