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<aside> 💡 This customisation is only for Hosted Voice services

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By default, all emails sent out from the Atomic platform will be from [email protected]. If you would like to use your own email server, you can set this up on the Atomic portal by navigating to Profile > Portal Settings and scroll down to SMTP Setting for Email Notification.

<aside> 🧭 Navigation: Profile > Portal Settings

</aside>

Populate the form using the following information:

"From" Address: This field will be used by the system when it sends emails (only for @Hosted). You can use names like [email protected] or [email protected].. The name will appear in the From field of the email.

Account: Provide the email account for the SMTP server. Generally, this is the same as the From address.

Password: This is the password for the email account.

SMTP Server: This is your SMTP outgoing mail server. The system can send email messages by emulating an email client; however, it needs a mail or SMTP server to send the messages.

Encryption:

Examples

Microsoft Office 365

"From" Address: Test User [email protected]

Account: [email protected]

Password: abc123 (password for [email protected])

SMTP Server: smtp.office365.com:587

Encryption: TLS

AWS SMTP Server