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How we deliver queens, nucs, and honey across the UK, what to expect at each step, and our live arrival guarantee. Collection is available for nucs.
We're a small, family-run bee farm in Wales, and we take real care getting your order to you, whether that's a queen, a starter colony, or a jar of honey.
This page pulls together everything we can tell you about how we deliver, what to expect, and where we can and can't help. If anything here isn't clear, email us and we'll sort it out.
We use two Royal Mail services, depending on what you've ordered.
Live bees, meaning queens and nucs, travel by Royal Mail Special Delivery. It's signed for, fully tracked, and aims to arrive the next day. Because someone has to sign, we can't send live bees any other way.
Honey and other non-live products go by Royal Mail's Tracked 48 service. There's no signature needed, and you can follow the parcel with tracking updates along the way.
We hold full DASH accreditation (the Disease Assurance Scheme for Honey Bees). We're a responsible bee farm, we take the welfare of our bees seriously, and that shapes how we pack and post every live colony.
Since Brexit, we can only deliver within the UK. That applies to queens, nucs, and honey alike.
Your queen travels in a perforated cardboard mailing packet. It's built to protect her while letting plenty of air through. On the card you'll find a QR code that links straight to our queen introduction instructions, so you can get her settled properly.
Here's how the order plays out:
Someone needs to be home to sign, as we can't send queens on a non-signature service.
We can deliver on Saturdays too. We dispatch these the Friday before, there's no extra charge, and Royal Mail may deliver any time up to 7pm.