Need help, found a bug, or have an idea? Email [[email protected]]. I read every message and usually reply within two business days.
When reporting a problem, please include your device (iPhone or Mac), its OS version, and what you expected to happen.
What does Ergo need to run? iOS 27 or macOS 27.
How do I sync between my iPhone and Mac? Sign in to the same Apple Account on both devices, make sure iCloud is on, then turn on iCloud sync in Ergo's Settings on each device. Sync is off until you turn it on.
How do I cancel my subscription? Subscriptions are managed by Apple. On iPhone: Settings › [your name] › Subscriptions. On Mac: App Store › your profile › Account Settings › Subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged.
How do I get a refund? Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Can I get my tasks out of Ergo? Yes. Ergo can export your tasks as JSON or CSV. The file stays on your device unless you choose to share it.
Does Ergo collect my data? No. There is no account, no server and no analytics. See the Privacy Policy: Ergo Privacy Policy