◇ Information Architecture & User Flows
🟢 Try the live build: fxpress.netlify.app — the feature set described below is what the widget actually ships.
What features carry the product's value, and what control models serve different users?
| Property | Value |
|---|---|
| 🏷️ Status | Complete |
| 📅 Project | FXpress · Cross-Border Sending Companion |
| 🔖 Phase | Ideate |
| 🧩 Input | 8 POVs · 8 HMWs · 2 personas · 4-phase journey map · the Protected / Power model |
| 🗂️ Output | Prioritized feature set · information architecture · core interactions · the control-model architecture |
Define produced a sharpened problem statement, eight POVs, eight HMWs, two personas, and a journey map locating where the design has to intervene. Ideate turned that into something the live widget could be built from — a prioritized feature set naming what FXpress would actually do, an information architecture organizing it, and the core interactions that carry the product's value.
Two principles guided the Ideate work:
Features were prioritized from the research up — every feature traces to something a participant said, a synthesis theme, or a journey-map opportunity — and sorted into four tiers by how directly they serve a validated need and how essential they are to the core value proposition.
| Tier | Features | Why This Tier |
|---|---|---|
| P1 · Must-Have | AI FX timing assistant (Fexi) · manual override on every recommendation · real-time rate preview · delivery confirmation and status · familiar recipient payout (GCash, Toss, bank, etc.) · fully abstracted crypto backend · mobile-first simple flows | This is what FXpress is — it resolves the timing, trust, abstraction, and confirmation findings directly |
| P2 · Nice-to-Have | FX trend chart with history · recurring send with smart rate filter · multi-route comparison · exportable history and receipts · recipient-side messaging | Enhances control and retention, primarily for power users like Kang |
| P3 · Surprising & Delightful | "Teach me about FX" explainer · post-send savings summary · recipient "money received" confirmation · celebratory micro-interactions · private mode | Builds emotional trust and loyalty — the act of sending is care, and the product acknowledges it |
| P4 · Can Come Later | Multi-currency wallet · recipient education layer · on-ramp integration · custom routing for power users · smart tax summary | Real and valuable, but not required to deliver the core promise — flagged for later iteration |