Welcome to SnapFrame support.
Does SnapFrame upload my photos anywhere?
No. All framing and compositing happens entirely on your device. Your photos and videos never leave your iPhone.
What does the lifetime unlock include?
A one-time purchase that unlocks unlimited exports forever. It is not a subscription — there is no recurring billing.
How do I restore my purchase on a new device?
Open the paywall and tap "Restore Purchases". Make sure you are signed in with the same Apple Account used for the original purchase.
Why does the App ask for photo library access?
To let you pick a screenshot, save the framed result, and (only if you confirm) delete the original screenshot after export.
How do I change or hide the signature on exports?
Edit the signature text in Settings → Signature, and toggle it on or off directly on the preview screen.
Email us anytime: [email protected]
We usually reply within 48 hours.