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Welcome to Mixmax Product Training

Your in-depth guide to every Mixmax product — what it does, how it works, when to recommend it, and how to position it against alternatives. Reps who finish this training don't just describe Mixmax. They sell it as strategic partners who solve real problems.

Build pipeline AND convert it.

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🎯 What You'll Master

By the end, you'll know every Mixmax product cold

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Navigate like a power user

Every click. Every menu. Every shortcut. You'll know exactly where features live and how to use them live in front of a prospect.

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Map features to problems

Every feature tagged to which of the four problems it solves (Execution, Prioritization, Execution Gap, Fragmentation) and which pillar of the follow-up game it serves (Engagement Signals → Detect, Buying Signals → Decide, Account Momentum → Send).

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Recommend the right solution

When a customer describes a pain, you'll know exactly which feature to recommend, which plan tier they need, and how to demo it.

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🚀 Build Pipeline (Table Stakes)

The pipeline-building engine

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Engagement Copilot

Primary Job: Build Pipeline

Plan: $49/mo

AI Sequence Builder, multi-channel sequences, Smart Send, Smart Compose, Engagement Scoring, LinkedIn Extension.

📧 Engagement Copilot — Deep Dive

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Scheduling

Primary Job: Pipeline Acceleration

Plan: Free → Teams

Scheduling Links, Share Available Times, Round Robin, Book on Behalf, multi-host meetings.

📅 Scheduling — Deep Dive

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Templates

Primary Job: Pipeline at Scale

Plan: All paid

Personal/team templates, folder sharing, inline insertion, variables (Smart/Custom/Salesforce), template performance.

📝 Templates — Deep Dive

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🎯 Win the Follow-Up Game (The Differentiator)

The cross-channel intelligence layer

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Accounts View

Primary Job: The dedicated account workspace

Plan: Suite

Launching June 17 — the customer-facing account workspace. 360 view of every account, ranked by what changed today. Powered by Mixmax Intelligence.

👁️ Accounts View — Deep Dive (Launching June 17)

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Inbox Copilot

Primary Job: Win the Follow-Up Game

Plan: $29/mo

Inbox Categorization, Smart Compose with deal context, Smart Follow-Ups, Interest Detection, Sidechat, tracking.

📨 Inbox Copilot — Deep Dive

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Meeting Copilot

Primary Job: Win the Follow-Up Game

Plan: $29/mo

Smart Prep, AI Notes, Instant Summaries, Action Items, Draft Follow-Ups, CRM Auto-Sync.

🎙️ Meeting Copilot — Deep Dive

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🧠 The Engine Underneath

The architecture that powers every surface

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Mixmax Intelligence

Primary Job: The cross-channel intelligence engine that powers every Mixmax surface

Plan: Built into the Suite and Mixmax for Teams

Mixmax Intelligence is the engine. It runs underneath every Copilot — Inbox, Meeting, and Engagement — and powers the Accounts View (June 17) plus future surfaces. Reps don't see it directly; they see the Actions it produces.

🧠 Mixmax Intelligence — The Engine

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