GEM Resource Hub · Full Library · About RocketLevel and the GEM Hub · The Four Playbooks · What's Your Market Worth? · 📅 Book a Call

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Sent by a restoration contractor, under their own name and logo. Who it is for: Every homeowner at closeout, not only the happy ones. When to send it: At the final walk, while the relief is fresh.

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Before you send this. Never offer anything of value in exchange for a review. The FTC's rule on consumer reviews and testimonials (16 CFR Part 465) bars offering compensation conditioned on a review saying something positive. Ask every customer, and never steer an unhappy one away from a public review; Google prohibits selectively soliciting positive reviews.

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THANK YOU

[ Your logo ]

Homeowner Review and Referral Request

Thank you for trusting us with your home. If we earned it, here are three ways to help, in order of what matters most to us.

What helps most

1. Tell a neighbor, friend or family member about us when they need help.
2. Leave a public review. It is the first thing the next family reads before they let a crew into their home.
3. Tell your plumber, insurance agent or realtor how the job went. They get asked who to call every week.

If you write a review

• What happened, and how stressful it was.
• How fast we showed up and how the crew treated your home.
• Whether we kept you updated.
• Whether you would call us again.

Where to leave it

• Google: [review link or QR code]

If something wasn't right