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Sent by a restoration contractor, under their own name and logo. Who it is for: Owners and operators. When to send it: Send it to owners who worry about downtime more than the repair.

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AFTER A LOSS

[ Your logo ]

Business Continuity After Property Damage

Downtime often costs more than the repair. Work out your number and rank what reopens first, then give us the ranking so we sequence the recovery around it.

Run your downtime number

• Revenue per operating day $＿＿＿＿＿＿ ÷ operating hours per day ＿＿＿＿＿＿ = revenue per hour $＿＿＿＿＿＿
• Payroll that keeps running while the doors are closed, per day $＿＿＿＿＿＿
• Fixed costs that do not stop for a closure (rent, debt service, insurance, utilities), per day $＿＿＿＿＿＿
• Contract penalties and service level agreement (SLA) credits that accrue while you are down, per day $＿＿＿＿＿＿
• Total cost per day of closure $＿＿＿＿＿＿. That is the number the whole recovery gets sequenced against.
• Days of closure you can absorb before the business is in danger ＿＿＿＿＿＿
• Payback: at $＿＿＿＿＿＿ per day of closure against $＿＿＿＿＿＿ for an emergency mitigation mobilization, the mitigation pays for itself in ＿＿＿＿＿＿ days of avoided closure. Fill both blanks before the loss, not during it.

Rank what reopens first

• For each space or system: what stops if it is down, its Recovery Time Objective (RTO) in hours, and its reopen rank. Decide now what has to recover first, second and third.
• Candidates for the lines: the data room, the kitchen, the sterile suite, the sales floor, the point of sale and phone system, the loading dock, the walk-in. Rank every line 1 through 6. Nothing ties.
• Line 1: ＿＿＿＿＿＿ · stops: ＿＿＿＿＿＿ · RTO ＿＿＿＿＿＿ hrs · rank ＿＿＿＿＿＿
• Line 2: ＿＿＿＿＿＿ · stops: ＿＿＿＿＿＿ · RTO ＿＿＿＿＿＿ hrs · rank ＿＿＿＿＿＿
• Line 3: ＿＿＿＿＿＿ · stops: ＿＿＿＿＿＿ · RTO ＿＿＿＿＿＿ hrs · rank ＿＿＿＿＿＿