🏠 GEM Resource Hub · 📚 Library · 📘 About RocketLevel · 📘 Playbooks · 🗺️ What's Your Market Worth? · 📅 Book a Call

<aside> 📣

Sent by a restoration contractor, under their own name and logo. Who it is for: Any commercial property team. When to send it: Leave it after a walk to be posted where the team can reach it.

</aside>

EMERGENCY GUIDE

[ Your logo ]

Commercial Property Disaster Checklist

Post it and work it top to bottom. Protect people first, then limit the damage, then document before cleanup.

Be ready before anything happens

• Shut-off locations for water, power, and gas mapped, photographed, and labeled
• Your 24/7 restoration number saved in the on-call phone and written on this card, with the account or site ID dispatch will ask for
• Emergency contacts and an escalation tree: who calls, who decides, who documents
• Access and after-hours entry notes so crews are not held up at the door
• Insurance and claim contacts
• A QR code posted with this card that opens your building's Emergency Response Plan on a phone: [QR code to your plan]

During any loss

• Protect people, and call 911 if anyone is hurt or in danger
• Close the valve that controls the source, not the nearest valve you can see. On a multi-riser building those are rarely the same fitting. If no one on shift knows which riser feeds the space, say so on the call
• Photograph everything before anything is moved
• Call [Company Name] at [emergency number]
• Notify your decision-maker and start a log of what happened and when

During a specific loss