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Due diligence is a search for risk, and a buyer prices every risk you have not closed into a lower number.

The fix is to find and close those risks before you go to market, and the same habit keeps the business tighter whether or not you ever sell. This is the diligence-grade version, built for a sale or a lender. For the lighter dashboard you review every quarter, use The Owner's Risk Map.

A RocketLevel playbook for restoration owners preparing for a sale, a lender, or simply a tighter-run business, backed by decades of experience in the trade. About a 9-minute read.

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Make your own copy: this is a spreadsheet you can copy and use. Open the spreadsheet. It opens a fresh copy in your own Google Drive, and you fill it in yourself.

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Why diligence feels like a hunt for reasons to pay less

Due diligence is a buyer's or lender's structured search for everything that could go wrong after they commit, and every risk they find that you have not already addressed gets priced in as a discount, an escrow holdback, an earnout condition, or a walk-away. Owners often experience this as the deal getting picked apart in the final weeks. The owners who avoid that experience did the picking-apart themselves, on their own timeline, long before a buyer showed up.

The tool for that is a risk register. It is a living list of what could hurt the business, how likely and how damaging each item is, who owns fixing it, and what the fix is. Build it for a sale if you like, but it makes you a better operator the day you start it.

The Risk Register: list it, rate it, own it, mitigate it

The register itself is simple. Five columns, one row per risk.

Risk Likelihood Impact Owner Mitigation
The specific exposure, named plainly High / Medium / Low High / Medium / Low The person accountable for it The concrete action that reduces likelihood or impact

Define the ratings before you use them, or three people will rate the same risk three ways. Use these, and write the evidence for each rating in the row so it is checkable rather than a feeling.

Likelihood. High means it has happened to you in the last three years, or you expect it inside the next twelve months. Medium means it has happened in the trade to a shop like yours, or you would put it somewhere between one year and five. Low is everything else, including a risk you can name but would put further out than five years. Every risk lands in exactly one of the three.

Impact. High means it would cost more than one month of EBITDA (earnings before interest, taxes, depreciation and amortization), stop work, or kill a deal. Medium means it would cost between one week and one month of EBITDA, or delay a deal. Low means less than one week of EBITDA and no deal effect. A risk sitting exactly on a boundary goes in the higher band.

Then order the register by this rule, so there is no argument about what to work first. Take every High impact row first, highest likelihood among them at the top, because a risk that can kill a deal outranks a risk that is merely frequent. Then Medium impact, again ordered by likelihood. Then Low. A High-likelihood, Low-impact nuisance sits below a Low-likelihood, High-impact exposure, which runs against instinct, so write the rule down.

What turns this from a list into a discipline is the owner and mitigation columns: every real risk has a name next to it and a next action, reviewed on a set cadence.

The categories a buyer or lender will examine, and that your register should cover: