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Four questions that tell you how any building actually buys

A RocketLevel framework for restoration sales managers and owners, backed by decades of experience in the trade. About an 8-minute read. This is the anchor; the vertical playbooks that follow apply it.


The pitch that gets you approved at an apartment portfolio will get you shown the door at a hospital, even with the same company, capability and rep behind it. What changed is the building.

Plenty of restoration teams run one commercial script for every property. But a hospital, a hotel, an office tower, and an apartment complex do not buy the same way at all. They have different decision makers, different budgets, different triggers, and different bars to clear. If you cannot read those differences, every pitch sounds like the last one, and decision makers hear that in the first minute.

Four questions adapt your motion to any building type. Run them before you ever walk in.

What counts as commercial

Commercial is defined by the decision maker, not by building size or job type: any non-residential decision maker who controls a building or a portfolio, the property managers, facility directors, risk leaders, and owners across:

That breadth is the real size of the market, and each of these buys differently. The vertical playbooks build these out one at a time; the four questions let you read any of them today.