Stuck on something? Here's how to reach us - we're a small team and genuinely happy to help.
Any email Jason, our co-founder, has sent you comes straight to his inbox - just reply to it. Whether you can't get into the app, something's not working, or you've got a question this hub didn't answer, he reads every reply.
Once you're in Chest, you can reach us through Chester, our in-app assistant — tap your profile picture → Contact us → Chester. This is also where you submit feedback, so if you're reporting a bug or sharing a thought, that's the place. How to submit feedback →
Sometimes it's easier to just chat - especially if you're weighing up setting up your pension and want to ask a few questions first.
If so, grab a time with Jason and talk it through.
Whatever it is, don't sit stuck - a quick message is always welcome.