🏠 GEM Resource Hub · 📚 Library · 📘 About RocketLevel · 📘 Playbooks · 🗺️ What's Your Market Worth? · 📅 Book a Call

<aside> 📣

Sent by a restoration contractor, under their own name and logo. Who it is for: Property managers and facility teams. When to send it: Send it June through August, right after any water touch, or when a tenant complaint about odor or staining comes up.

</aside>

EMERGENCY GUIDE

[ Your logo ]

Mold Prevention & Response Guide

Mold follows moisture. This guide covers prevention, the warning signs, and how the size of the affected area decides the cleanup.

Prevent

• Fix leaks and dry wet materials within 24 to 48 hours, the window EPA gives for clean water damage
• Keep indoor relative humidity below 60 percent, ideally 30 to 50 percent, as EPA recommends
• Watch the usual sources: bathrooms, roofs and windows, and mechanical rooms
• Insulate to stop condensation on cold surfaces and pipes
• Ceiling tiles, cellulose insulation and fiberglass insulation are a replacement decision the moment they are wet. EPA's clean water table lists all three as discard and replace, with no drying option.

Warning signs

• A musty smell that does not clear
• Staining or discoloration on walls, ceilings, or trim
• Peeling paint, bubbling, or warped materials
• Recent water damage that was not fully dried

Measure it first

• Measure the visible growth in square feet before anything is disturbed, wall by wall and ceiling by ceiling, and photograph each area you measured with a tape or a ruler in the frame. The measurement sets the tier, and the tier sets everything after it.
• Write down what the growth is sitting on. Painted block and sealed metal are non-porous. Wallboard, ceiling tile, carpet and insulation are not. Material and square footage together decide the response.