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Job descriptions and scorecards for restoration owners and reconstruction leaders, from RocketLevel, backed by decades of experience in the trade.
Mitigation stops the damage; reconstruction puts the building back. These seats own the rebuild side of a restoration company, from the approved estimate through the final walkthrough and the trade base that makes it happen. For each, the job description sets the responsibilities and the scorecard sets the few outcomes that define the seat done well. Hire and review against the scorecard, not the duty list.
Reports to: Reconstruction Division Manager or Owner. Purpose: run the rebuild from approved estimate through final inspection and turnover, the single point of accountability for timeline, budget, quality, and the customer through the construction phase.
Key responsibilities: validate the rebuild scope and estimate, schedule trades and subs in the right sequence, pull and track permits and inspections, manage the customer and adjuster through the rebuild, track the job against budget and schedule, manage change orders and supplements, run quality checks, close the job on the sign-off the jurisdiction actually issues.
Two permit facts this seat gets wrong most often. On a repair or rebuild permit that does not change the occupancy, the closing document may be a final inspection approval rather than a certificate of occupancy, and which one is set by your local building department. Do not read that as a new-construction rule. International Building Code (IBC) Section 111.1 ties the certificate of occupancy (CO) to occupancy itself: a building may not be used or occupied, and a change in the existing occupancy may not be made, until the building official issues one, and your jurisdiction may require a fresh certificate on a change of tenancy even where no alteration was needed. Ask the building department at permit issuance which document closes your permit and put that document in the job file. And pull permits in the licensed contractor's name. An owner-pulled permit shifts liability onto the customer, defeats the point of your license, and reads badly to any carrier or attorney reviewing the file later.
Scorecard (what good looks like): rebuilds completed on time and on budget; target gross margin held; inspections passed; change orders captured and billed; positive customer review at closeout.
Reports to: General Manager or Owner. Purpose: own the rebuild P&L and the trade base, so the reconstruction division runs profitably, at quality, and with the capacity to take the work.
Key responsibilities: own the reconstruction P&L, build and manage the subcontractor and trade base, set and enforce rebuild standards and process, develop reconstruction PMs and leads, manage division capacity and scheduling, own division metrics (margin, cycle time, rework), partner with estimating on scope and pricing.
Scorecard: division margin and revenue at target; trade base deep enough to staff the work; cycle time and rework controlled; PMs and leads developing; quality standards held across jobs.
Reports to: Reconstruction Project Manager. Purpose: run the rebuild crew on site, owning the quality and pace of the construction work and being the on-site point person.
Key responsibilities: lead the rebuild crew on site, sequence and execute the daily build plan, coordinate subs and deliveries on site, check work against scope and code, manage materials and site safety, communicate progress to the PM, train and check the crew.
Scorecard: build on schedule and to standard; work passes inspection and PM check; site safe and clean; subs and deliveries coordinated; crew developing.