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Get your own copy
Fill it with your real numbers, rename it, make it yours; the original stays unchanged.
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Your one-page resume for property managers and brokers
A RocketLevel template outline, backed by decades of experience in the trade. A capability statement is the single sheet you leave behind after a site walk or send with a proposal. It tells a facility director or commercial broker, in one scannable page, that you can actually handle their building. Fill it with your real numbers; the specific ones are what convince a decision maker.
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Be concrete. Numbers like "40,000 sq ft of drying capacity, 24/7 dispatch, on-site within 2 hours" give a decision maker something to weigh. Vague phrases like "fast, reliable service" get skimmed past. Lead with what a commercial decision maker actually screens for.
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What to put on the page
- Who you are: one or two lines on who you serve, how long, and your commercial focus.
- Capacity: equipment fleet (dehumidifiers, air movers, scrubbers, generators), crew size, and how large a loss you can mobilize for.
- Certifications, stated precisely. Institute of Inspection, Cleaning and Restoration Certification (IICRC) certifications are held by individual technicians, while the company holds IICRC Certified Firm status. Those are two different claims and a prequalification reviewer will catch the difference. Say which you hold and how many of each, and name the standard by edition where it matters: S500 5th Edition 2021 for water, S520 4th Edition 2024 for mold, S700 1st Edition 2025 for fire and smoke. List OSHA training, infection control risk assessment (ICRA) training for healthcare work, and any state licenses you hold for asbestos, lead, or mold remediation. Whether mold remediation needs its own license apart from a general contracting license varies state by state, so ask your licensing board rather than assuming your general contractor license covers it.
- Response capability: service area, 24/7 dispatch, response time, and catastrophe (CAT) or large-loss capacity. Be careful with the word guaranteed. A response time printed on a leave-behind gets quoted back at you in a dispute and can be read as a contract term. State the time you actually hit, say what it is measured from (a returned call within 30 minutes, a crew on site within 2 hours of written authorization under normal conditions), and name the conditions that suspend it, such as a declared catastrophe event.
- Past performance: a short list of building types served (offices, healthcare, multifamily, retail, industrial) and representative results, with client permission.
- Insurance and bonding: coverage limits, bondable status, and your experience modification rate (EMR) if it's strong.
- Differentiators: master service agreements, preferred-vendor status, documentation standards, whatever separates you from a residential shop chasing commercial work. Years in business and fleet size belong in the who-you-are line, not here, because every firm on the approved vendor list can say something similar. The strongest differentiators name a problem decision makers have had with past contractors and the specific thing you do about it. Build them with Sell the Fix: The Problem-to-Proof Worksheet.
- Contact and call to action: direct line, email, and a clear next step.
The checklist before you hand it over
- [ ] Every claim is true and current.
- [ ] The page runs on numbers, with adjectives kept to a minimum.
- [ ] Certifications and insurance limits are accurate.
- [ ] It fits on one page and is easy to scan.
- [ ] Your contractor license number is on the page. What advertising has to carry is set state by state, and we have not surveyed them, so check your own licensing board before this prints. California is the verified example: Business and Professions Code 7030.5 requires the license number in all advertising, and a capability statement is advertising.